1
WHERE
WELCOME ONBOARD
BEGINS
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Become part of the
most connected
onboarding platform
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CONNECT TO
MORE PEOPLE IN MORE PLACES
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1
WHERE
WELCOME ONBOARD
BEGINS
2
Become part of the
most connected
onboarding platform
3
CONNECT TO
MORE PEOPLE
IN MORE PLACES
previous arrow
next arrow

Value Proposition

LAB combines innovative technology with comprehensive financial services experience to improve all aspects of client lifecycle management, which enables institutions, corporates and SMEs to:

Onboard more customers

Onboard more customers

Scale intelligent digital experiences for all customer types and entities, increasing conversion.

Reduce handling costs

Reduce handling costs

Orchestrate and front load automation and business logic, reducing back-office handling and removing third party fees. 

Simplify complexity and verification

Simplify complexity and verification

Leverage LAB’s expertise and next generation verification engine to facilitate KYC on all entity types across multiple countries and data sources.

Provide a highly integrated, multi-channel solution

Provide a highly integrated, multi-channel solution

Penetrate the market facilitated by direct, advised, external platform and white label product distribution. Horizontally scale across business lines and systems.

Streamline international operations

Streamline international operations

Cater for multiple countries and jurisdictions in a single solution, maintaining consistency and standardising workflow.

Run seamless remediation

Run seamless remediation

Automate and manage risk and compliance processing by engaging and verifying existing customers, ensuring you stay compliant on all matters including AML/CTF, KYC, Tax and Consents.

Harnessing invaluable insights from over 100 esteemed regulated entities around the globe, LAB simplifies account creation and streamlines customer lifecycle management, including remediation and ongoing customer due diligence processes.

Some of our Customers

Registry

Transfer Agency

Trustee Services

OTC Derivatives

Stockbroking

Managed Funds

Retail Share Trading

Transfer Agency

Fixed Income

Property Funds

Debt Funds

Superannuation and Insurance

Benefits

LAB’s innovative onboarding and compliance platform solves the key governance, risk and compliance challenges that regulated entities face today. LAB has continuously evolved and innovated over the past 12+ years to deliver significant advantages to our clients.

Global Transfer Agency Saved Millions on an In-house Build and Has Achieved Scaling Operational Efficiencies

LAB’s platform has reduced operational processing times by over 55% for a global transfer agency’s 10 Fund Manager customers and 90 investment offerings globally.

LAB Delivers a Banking Institution a Market Leading Engagement and Distribution Tool, Saving them an Average of $4.2M in Operational Costs per Year Over the Last 5 Years

In partnering with one of Australia’s most recognised and well-respected banking institutions, LAB has dramatically transformed their investor and adviser onboarding process to provide a market leading engagement and distribution tool.

Global Managed Funds Provider Saw Completed Monthly Application Volumes Triple

After implementing LAB Group’s Dynamic Onboarding Framework, a global Managed Funds provider saw completed monthly applications nearly triple in volumes, resulting in approximately $9M of additional investments per month.

Global Transfer Agency Saved Millions on an In-house Build and Has Achieved Scaling Operational Efficiencies

LAB’s platform has reduced operational processing times by over 55% for a global transfer agency’s 10 Fund Manager customers and 90 investment offerings globally.

LAB Delivers a Banking Institution a Market Leading Engagement and Distribution Tool, Saving them an Average of $4.2M in Operational Costs per Year Over the Last 5 Years

In partnering with one of Australia’s most recognised and well-respected banking institutions, LAB has dramatically transformed their investor and adviser onboarding process to provide a market leading engagement and distribution tool.

Global Managed Funds Provider Saw Completed Monthly Application Volumes Triple

After implementing LAB Group’s Dynamic Onboarding Framework, a global Managed Funds provider saw completed monthly applications nearly triple in volumes, resulting in approximately $9M of additional investments per month.

Dynamic Onboarding Framework

LAB’s dynamic onboarding framework digitises even the most complex application processes and supports all entity types recognised under the Anti Money Laundering/Counter-Terrorism Financing legislation. Our user friendly, multi-lingual framework supports all application types including complex applications across borders, jurisdictions, and multiple products, providing an innovative digital signature process to streamline customer acquisition.

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Investco1
Financial Planner 2
ACME2
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Financial Planner 3
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LAB Application Manager

Not only does the LAB Platform assist with acquiring new business and performing identity verification, LAB’s Application Manager assists with managing your customers and administering applications. Additionally, you will be able to follow up leads with automated email reminder functionality, manage workflows and monitor the progress of applications from beginning to end. It also reduces time spent in chasing identification documents and accelerates the customer onboarding process.

Our Solutions

LAB Platform

The LAB Platform is an end-to-end account opening and digital workflow management platform. Our technology orchestrates digital workflow solutions for different use cases to improve the customer journey and accelerate complex customer onboarding and the secure verification of core customer information.

LAB Verify

LAB Verify is an easy-to-integrate verification solution for all entity types that reduces onboarding time, costs, and the risk of regulatory fines. LAB Verify accelerates customer verification directly into your digital onboarding journey validating AML, KYC, KYB, & PEP Sanctions for all entity types through an API solution.

LAB Network

The LAB Network delivers unprecedented connectivity across products and jurisdictions to accelerate customer registration, reduce onboarding time, increase security, and achieve higher completion rates. The LAB Network enables the seamless consented movement of consumer profile data, offering consumers an efficient onboarding experience into multiple providers across the financial services market.

Integrations and Connectivity

With both an open architecture and open attitude to integrations, LAB Group connects common industry systems in the Global Transfer Agency, Funds Management, Wealth Management and Stockbroking industries. LAB’s industry leading connectivity powers financial service ecosystems to automate the end-to-end onboarding process enabling your customer record to be created, verified and fully operational, fast and efficiently.

End to End Customer Acquisition and Onboarding

With both an open architecture and attitude to integrations, LAB Group connects common industry systems in the Stockbroking, Wealth Management and
Funds Management industries. LABform powers financial service ecosystems to automate the end to end onboarding process enabling your customer record to be created, verified and fully operational, fast and efficiently.

Working with LAB Group

With over $60bil invested through LAB during 2022, LAB has been successfully used across a number of areas of financial services including Banking, Stockbrokers, Superannuation and Pension Funds, Wealth Asset Management, Financial Advisers, Business and Property Lenders and Margin Foreign Exchange services and we have developed technology to simplify complex KYC processes and reduce fraud, legal and compliance risk.

1. Speak to Our Team

Enquire with our team to learn how our technology expands operational effectiveness, minimising administration costs and increasing application completion rates.

2. Product Demonstration

View a product demonstration showing how LAB Group can deliver a digital, connected experience for your customers and bring your digital acquisition process to life.

3. Customisable Branding

Configure our customisable features that include font and branding styles to integrate with your digital assets creating a seamless customer journey from your website to application completion and onboarding.

4. Community Access

Access the LAB Community for self service, thought leadership and other resources.

5. Technology Support

Our Help Desk provides technology support for ongoing improvement.

6. Compliance Monitoring

As a unified SaaS platform, our technology is continuously updated to remain compliant and relevant with industry trends and customer engagement methods.

7. Product Updates

Get access to updates, new features and continuous improvement with monitoring of advanced analytics and data analysis.

We can help, get in touch

“We have been working with LAB Group for years and they
helped to revolutionise our account opening process.”

LAB is a leading international RegTech that transforms the customer journey through user-friendly digital workflow solutions. Our technology accelerates complex customer onboarding and automates AML, KYC, KYB verification and PEP/Sanctions screening for all types of entities using an easy-to-integrate API solution.

Harnessing invaluable insights from over 100 esteemed regulated entities around the globe, LAB simplifies account creation and streamlines customer lifecycle management, including remediation and ongoing customer due diligence processes.

LAB is a leading international RegTech that transforms the customer journey through user-friendly digital workflow solutions. Our technology accelerates complex customer onboarding and automates AML, KYC, KYB verification and PEP/Sanctions screening for all types of entities using an easy-to-integrate API solution.

Harnessing invaluable insights from over 100 esteemed regulated entities around the globe, LAB simplifies account creation and streamlines customer lifecycle management, including remediation and ongoing customer due diligence processes.